| Facilities | |
| Activities | Billiards, Golf Course (within 3 km). |
| General | 24-Hour Front Desk, Bar, Elevator, Luggage Storage, Newspapers, Non-Smoking Rooms, Parking, Pets Allowed, Restaurant, Rooms/Facilities for Disabled Guests, Safety Deposit Box, Terrace. |
| Services | Bicycle Rental, Breakfast in the Room, Business Centre, Dry Cleaning, Fax/Photocopying, Internet Services, Ironing Service, Laundry, Meeting/Banquet Facilities, Room Service, Shoe Shine, Wi-Fi/Wireless LAN. |
| Room information |
| Extra beds, for children under the age of 16, are available only in the superior rooms and upon request. |
| Area information |
| A fitness centre is located only 600 metres from the Mercure Chateau Chartrons. Getting around Bordeaux is easy thanks to excellent public transport links from the hotel. There is a bus stop in front of the hotel and there are 3 tram stops nearby. A tram can take you directly to the main train station Bordeaux St-Jean. |
| Important information |
| Extra beds for children under the age of 16 are available only in the superior rooms and upon request. |
| Cancellation Policy |
| Cancellation Policy: If cancelled up to 18:00 on the date of arrival, no fee will be charged. If cancelled later or in case of no-show, the first night will be charged. Children and Extra Bed Policy: All children are welcome. One child under 15 years stays free of charge when using existing bedding. One child under 3 years stays free of charge in a baby cot. There is no capacity for extra beds in the room. Maximum capacity of babycots in a room is 1. Deposit Policy: No deposit will be charged. VAT and city/tourist taxes: 5.5 % VAT is included. Service charge is not applicable. EUR 1.45 city/tourist tax per person per night is not included. Internet: Wi-fi is available in the entire hotel and charges are applicable. Meal Plan: Breakfast is not included, breakfast menu is available and costs vary. Parking: Private parking is possible on site and charges are applicable. Pets: Pets are allowed. Charges may be applicable. The hotel reserves the right to pre-authorise credit cards prior to arrival. |









